Shipping Policy

We utilize USPS as our primary shipping carrier. After your payment has been placed all orders received before 5pm CST will be processed and shipped the same day. For orders placed after 5pm CST please allow up to 24 hours for shipping confirmation.

After you have received an email confirming your order has been shipped please allow 3-5 business days for your order to be delivered. Your confirming email will contain and tracking number. If you haven't received an email confirming your tracking number and stating that your order has shipped within 48 hours, please don't hesitate to email us at Confidentcollectionllc@gmail.com.

Please be mindful that orders placed after 5PM CST on Friday will not ship until that following Monday.

Standard Shipping (3-5 Business Days) free for orders over $50

Priority Shipping (1-2 Business days ) $5 fee

 

If your order has been shipped and you have received and tracking number and a confirmation email, but you haven't received you purchase with the allotted time frame please email us. We will do all we can to make sure we get you as much information regarding your orders as we can. please keep in mind Confident Co LLC is not responsible for any delays that the carrier may be experiencing. We understand that at this time items may be later than usual so we are working extra hard to get orders shipped in a timely manner. Always allow a couple extra business days due to Covid-19.